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Policies

If you are unsure of which item you need or just have questions we are more than happy to assist you in your selections. However if there is a miscommunication on what part you intended to order we will not be held responsible for any errors.

*Shipping Costs: 

Free Shipping:

Free Freight only applies to items shown in our ON-LINE web store. Free shipping is to the continental lower 48 United States only. Orders over $50 ship free unless otherwise noted.

Items that ship truck freight with shipping included, are based on commercial address delivery (Forklift or Loading Dock required). Orders under $50, engines, pressure washers, recovery systems, and any other items marked "freight not included" or "shipping not included" will be charged all freight/shipping charges. For Truck Freight orders you will be contacted prior to processing your order on what the actual charges are so you can determine if you still want the item. While every effort is made to find the lowest price, reliability factors are also used in determining your shipper. Please note Next Day, 2 Day and 3 Day shipping are expensive and may exceed the price of the product please be sure it is absolutely necessary when ordering your product.

Payments:

We accept Visa, Master Card, Discover, and American Express. We will also accept payment by check and order will ship when the check clears.

Site Information:

All material on this site including technical information, pictures and data is © copyright protected. The information may be downloaded and/or reprinted for personal use only. All information remains the sole property of the Power Wash Store a division of Mobi Clean Inc.

Illustrations:

The pressure washer parts pictures on this web site are for illustration purposes only some variations in the items may occur. If you are unsure about the part in question please call to verify that the illustration is representative of the item.

Prices and Availability Subject to Change Without Notice:

Due to the large numbers of pressure washer parts listed on our website occasionally an error in pricing may occur and in certain circumstances we may not be able to honor the prices shown. Should this happen and the actual price is lower than the price posted we will automatically process your order. If the actual price is higher than what is shown we will contact you prior to processing your order for approval. While every effort is made to maintain stock some items may be on back order or become discontinued from the manufacturer. In such a case a full refund of the purchase price of that item will be refunded or may be applied to other items in our store. Some items are subject to production lead time from the manufacturer. The Power Wash Store reserves the right to limit quantities of any item(s) available through our company.  Sale items are not eligible for additional discounts such as memberships, bulk quantity orders, etc.

Returns:

Any item that is ordered incorrectly must be returned within 30 days in new un-installed condition in order to receive credit. Returns are subject to a 10%-25% restock fee depending on the manufacture in question. Payments made by credit card will be credited back on the original card, payments made by check will be reimbursed by check, or you may place the credit in your account for use on your next order.  Items that are not returned within 30 days from the original order date or special order items (items not listed on our website or in our catalog) are not returnable. All return items must be have a return goods authorization number (RGA) which may be obtained by contacting the Power Wash Store. All return items must be returned pre-paid, if they are sent freight collect those charges will be deducted from your available credit.

Equipment Purchases:

We do not provide any labor warranty on equipment purchased unless specifically stated in writing. The components that make up the unit however do carry their own individual warranty which will begin from the date of purchase. Should a problem arise we will be happy to assist you in trouble shooting the issue and provide an RGA on the item in question.

Warranty:

All items we sell are new and unused unless specifically noted. All warranties on products are presented by the original manufacturer and will vary in term. Returned items must be accompanied by a return goods authorization (RGA) which the Power Wash Store will obtain for you. Warranty items are covered by a repair or replace warranty only, if you need an immediate replacement you will have to purchase the particular item. Once the original item has been evaluated or repaired by the manufacture it may be returned to you based on the manufactures prerogative. If the manufacture determines it is more cost effective to offer a credit you will be contacted and given the option of the credit or the replacement part being returned.